Fraud Protection

Fraud Protection Checklist

In today’s digital landscape, sophisticated identity theft and scams are rising. Here are some precautions you can take to safeguard yourself and your information:
1. Educate yourself on common scams (and who they typically target.) Awareness is the first step in fraud prevention. Here are some frequently reported scams to watch out for:

Phishing scams:

  • Phishing: emails and texts that trick you into clicking on a link or opening an attachment (for example a request to update your current billing information.)
  • Tech support: receiving notice that your device is infected. Scammer will often offer to “fix” the problem in order to gain access to your account(s).
  • Prize/lottery scams: You’re informed that you’ve won a prize or large sum of money and must submit a processing fee.
2. Consider signing up with the National Do Not Call Registry to minimize telemarketing contact (it’s free.)
3. Protect your devices with anti-virus and spyware software. Routinely download any system updates (patches) to ensure your protection is up to date.
4. Create strong, unique passwords for your online accounts.
5. Avoid emails or texts that request details such as your credit card number, account number, social security number, or password. Many scammers pose as financial employees, government officials, or law enforcement. To verify their identity, visit their company website directly (or confirm contact details listed on statements or official correspondence.)
6. Set up credit monitoring to track your credit score, monitor your spending, and receive immediate alerts for any suspicious activity on your account.
7. Never send money to anyone outside of your trusted contacts, and thoroughly verify the request is legitimate before sending funds.
8. Vet caregivers, household managers, or personal assistants that may have access to your information. Hire through a bonded agency that utilizes a rigorous screening process.
9. If you have been a victim of an online scam, contact us right away at 888-495-3400 and file a complaint with the Federal Trade Commission. (Mail scams can be reported to the U.S. Postal Inspection Service.)
10. Communicate regularly with any family members involved in your finances.

MyPoint Credit Union places your financial security as a priority. If you suspect suspicious activity on your account, contact us right away at 888-495-3400.
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MyPoint Credit Union